Servotest offers two forms of maintenance contract to ensure that customer systems and associated software run efficiently, thereby maximising return on investment.
Customers with maintenace contracts receive priority service, access to technical help lines and discounts on spare parts and outside-of-contract services.
Special support contracts are available where 24 hour support is required.
HARDWARE MAINTENANCE CONTRACTS
- Guaranteed response times; agreed in contract
- Discounted hourly rates for maintenance visits
- Discounted additional hourly rates for service visits
- Telephone support for Service & Maintenance
- Spare parts discount
- Priority assistance
SOFTWARE MAINTENANCE CONTRACTS
- Software updates & documentation
- Dedicated software support help-line
- Software bug correction within 48 hours where possible
- Discounts on new software purchases
For customer service enquiries please call +44 (0) 1784 274436 (direct) or contact our Egham office.