Servotest Quality Policy
Servotest is a UK-based specialist supplier of innovative custom servo-hydraulic mechanical testing solutions. We strive to provide a friendly and flexible approach to delivering cost-effective and innovative test solutions. As a key supplier in our chosen markets, our objective is to deliver excellent services for our customers, resulting in safe, fair and professional products and services at all times.
The primary objective of Servotest Testing Systems Ltd is to provide product and services that consistently meet or exceed the customer requirements.
To achieve this objective we have installed a Quality Management System based upon the requirements of ISO 9001:2015. This means the company will conduct its business with a strong focus on the needs of the customer and continual improvement to achieve a reputation for quality and reliability of its products and services.
To do this we will
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- identify needs and expectations of customers, building close relationships
- develop a reliable supplier network for effective sourcing of materials
- continually improve business processes to improve efficiency
- train employees to comply with procedures and practices and to enable them to work for continual improvement